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{{FAQ_entry|question=Where can I find new content?|answer=Kiwix uses the [http://openzim.org ZIM format]. We release [[{{ll|Wikipedia in all languages}}|our own ZIM files]] which are available for download in the Kiwix library (in the software). You can also use the [https://en.wikipedia.org/wiki/Special:Book Book creator] on Wikipedia to generate your own ZIM files.}}
{{FAQ_entry|question=Where can I find new content?|answer=Kiwix uses the [http://openzim.org ZIM format]. We release [[{{ll|Wikipedia in all languages}}|our own ZIM files]] which are available for download in the Kiwix library (in the software). You can also use the [https://en.wikipedia.org/wiki/Special:Book Book creator] on Wikipedia to generate your own ZIM files.}}


{{FAQ_entry|question=My ZIM file is too big, what should I do?|answer=USB flash drives and memory cards are often formatted using the FAT32 filesystem which can't store files bigger than 4GB. Kiwix is able to deal with 2GB splitted ZIM files. The splitted ZIM files must be named xxx.zimaa, xxx.zimab, xxx.zimac, etc. To split a ZIM file you may use:
{{FAQ_entry|question=My ZIM file is too big, what should I do?|answer=USB flash drives and memory cards are often formatted using the FAT32 filesystem which can't store files bigger than 4GB. Better use exFat, or any modern filesystem, and then you will be able to store big ZIM files.}}
* On Microsoft Windows: [http://www.jaist.ac.jp/~hoangle/filesj/ FSJ-Lite],
* On Apple Mac OSX: [http://loekjehe.home.xs4all.nl/Split&Concat/ Split&Concat]
* On GNU/Linux and with the console: split --bytes=2000M my_big_file.zim
 
To be readable by Kiwix, all chunks must be located in the same folder. Open then the xxx.zimaa file with Kiwix.
}}


{{FAQ_entry|question=Why is Kiwix not available for PPC Macs?|answer=We do not have a PPC architectured Mac and this architecture is outdated.}}
{{FAQ_entry|question=Why is Kiwix not available for PPC Macs?|answer=We do not have a PPC architectured Mac and this architecture is outdated.}}
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{{FAQ_entry|question=How may I optimize the search engine index?|answer=Launch the script "./kiwix-compact" (only available on GNU/Linux) and this should reduce disk use by almost 50%}}
{{FAQ_entry|question=How may I optimize the search engine index?|answer=Launch the script "./kiwix-compact" (only available on GNU/Linux) and this should reduce disk use by almost 50%}}


{{FAQ_entry|question=How to install a pre-indexed ZIM file on Mac OSX?|answer=Move or copy the "data" directory in "/Applications/Kiwix.app/Contents/". You will probably need to go to the Kiwix "library" to load the ZIM content.}}
{{FAQ_entry|question=How to install a pre-indexed ZIM file on Mac OS X?|answer=Move or copy the "data" directory in "/Applications/Kiwix.app/Contents/". You will probably need to go to the Kiwix "library" to load the ZIM content.}}


{{FAQ_entry|question=Is there a user forum where Kiwix users can exchange experiences and help each other?|answer=Yes, it is located at [http://forum.kiwix.org https://forum.kiwix.org]}}
{{FAQ_entry|question=Is there a user forum where Kiwix users can exchange experiences and help each other?|answer=Yes, it is located at [http://forum.kiwix.org https://forum.kiwix.org]}}


{{FAQ_entry|question=I have downloaded a ZIP file (pre-indexed ZIM file) but I can't unzip it, the file seems to be corrupted. What should I do?|answer=Use an unpacking software which supports the ZIP64 format (ZIP format for big files), like for example [http://www.7-zip.org/ 7-zip]. If this still fails, then your file was corrupted during the transfer, please restart the download using BitTorrent, then it will work.}}
{{FAQ_entry|question=I have downloaded a ZIP file (pre-indexed ZIM file) but I can't unzip it, the file seems to be corrupted. What should I do?|answer=Use an unpacking software which supports the ZIP64 format (ZIP format for big files), like for example [http://www.7-zip.org/ 7-zip]. If this still fails, then your file was corrupted during the transfer, please restart the download using BitTorrent, then it will work.}}
{{FAQ_entry|question=How do I check the integrity of my ZIM file?|answer=You can retrieve the checksums for each file we serve online using this pattern: <source>kiwix-filename.zim.mirrorlist</source>Example: <source>https://download.kiwix.org/zim/wikipedia/wikipedia_en_all_novid_2018-06.zim.mirrorlist</source>}}


{{FAQ_entry|question=I can't copy Kiwix on my USB flash drive because the index files (*.idx directory) are too big.|answer=USB flash drives are often formatted using the FAT32 filesystem which can't store files bigger than 4GB. We recommend to use [http://en.wikipedia.org/wiki/ExFAT exFAT] or [http://en.wikipedia.org/wiki/NTFS NTFS] which can deal with big files and are broadly supported.}}
{{FAQ_entry|question=I can't copy Kiwix on my USB flash drive because the index files (*.idx directory) are too big.|answer=USB flash drives are often formatted using the FAT32 filesystem which can't store files bigger than 4GB. We recommend to use [http://en.wikipedia.org/wiki/ExFAT exFAT] or [http://en.wikipedia.org/wiki/NTFS NTFS] which can deal with big files and are broadly supported.}}
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* Your computer is part of a local network with custom network rules forbidding the BitTorrent usage, you should complain to your network system administrator.
* Your computer is part of a local network with custom network rules forbidding the BitTorrent usage, you should complain to your network system administrator.
* Your BitTorrent client does not support web seeds (correctly), please try with a better one (for example, [http://deluge-torrent.org/ Deluge]).}}
* Your BitTorrent client does not support web seeds (correctly), please try with a better one (for example, [http://deluge-torrent.org/ Deluge]).}}
{{FAQ_entry|question=Where are located, on my computer, the content files I have downloaded?|answer=If you have used the Kiwix library, the content are stored:
* On OS X: <source lang="bash">/Users/<LOGIN>/Library/Application Support/Kiwix/Profiles/<PROFILE>/data/</source>
* On GNU/Linux: <source lang="bash">/home/<LOGIN>/.www.kiwix.org/kiwix/<PROFILE>/data/</source>
* On Windows: <source lang="bash">C:Documents and Settings<LOGIN>Application Datawww.kiwix.orgKiwixProfiles<PROFILE>data</source>}}


== See also ==
== See also ==
* [[Special:MyLanguage/Help|Help]]
* [[Special:MyLanguage/Help|Help]]
* [http://forum.kiwix.org Forum]
* [http://forum.kiwix.org Forum]
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