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== Ambassadors == | == Ambassadors == | ||
== | == Support == | ||
[[File:Questionmarkblue.png|right|thumb|It's important to help users!]] | [[File:Questionmarkblue.png|right|thumb|It's important to help users!]] | ||
'''Kiwix has a broad community | '''Kiwix has a broad community, we need to care about it!''' It's essential to keep a good communication internally and with our users; both should be able to come quickly to the information, the help, they need. | ||
There are a few ways to assure/improve the quality of Kiwix support: | |||
* [http://forum.kiwix.org Answer questions on the forum]. You can add the RSS/Atom feed or subscribe to the email notifier to be triggered by new messages. | * [http://forum.kiwix.org Answer questions on the forum]. You can add the RSS/Atom feed or subscribe to the email notifier to be triggered by new messages. | ||
* Respond or triage the [http://bugs.kiwix.org bugs and feature requests]. We have a lot of duplicates and old tickets which need to be treated. | * Respond or triage the [http://bugs.kiwix.org bugs and feature requests]. We have a lot of duplicates and old tickets which need to be treated. | ||
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* Update the [[Special:MyLanguage/FAQ|FAQ]] with the most recurrent questions. | * Update the [[Special:MyLanguage/FAQ|FAQ]] with the most recurrent questions. | ||
* Being permanently on [http://chat.kiwix.org Kiwix chat IRC channel] to help people. | * Being permanently on [http://chat.kiwix.org Kiwix chat IRC channel] to help people. | ||
* Improve this wiki, in particular the [[help]]. | |||
<div style="float: {{revautoalign}}; ">[[Special:MyLanguage/Communicate|<translate>More about the communication tools...</translate>]]</div> | |||
{{clr}} | {{clr}} | ||