Difference between revisions of "Feedback"

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(Created page with "Wee need more informations about '''why''' our user download kiwix and content. == Ideas == === Ongoing feedback on Kiwix / Content === The idea is using something like the...")
 
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Wee need more informations about '''why''' our user download kiwix and content.
We need more informations about '''why''' our user download kiwix and content. People needs to have a way to give us a feedback and should be advised to use it. Really important: a feedback is only a one way communication from the user to the kiwix project. So we won't answer to feedback, and this is the main difference with bug reports and feature requests.


== Ideas ==
== Ideas ==
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The idea is using something like the [http://input.mozilla.com/en-US/ Mozilla feedback solution]. Feedback is an option at any time, and maybe should be accessible two different places:
The idea is using something like the [http://input.mozilla.com/en-US/ Mozilla feedback solution]. Feedback is an option at any time, and maybe should be accessible two different places:
* in Kiwix
# in Kiwix
** the toolbar (like firefox)
## the toolbar (like firefox)
** in the help menu
## in the help menu, "what made you use kiwix" menuitem
* A link to it in every content package's home page.
# A link to it in every content package's home page.
* on the website homepage
# on the website homepage


=== One-time feedback on Content download ===
=== One-time feedback on kiwix / content at the download start ===


Something like a "pop-up" box that would come when downloading something from the kiwix library managerlibrary". This could just ask a couple of things, like "Why are you downloading this?" and "Where are you planning on using this?" etc. (probably with forced answer choices). Jessie
# Something like a "pop-up" box that would come when downloading something from the kiwix library manager. This could just ask a couple of things, like "Why are you downloading this?" and "Where are you planning on using this?" etc. (probably with forced answer choices). Jessie
# Very short questionnaire after the user clicks on the Kiwix sourceforge download link
# Very short questionnaire at kiwix first start (if internet connection available)


== Solution ==
== Solution ==
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What is difficult:
What is difficult:
* Add a link in content... as content should be reader agnostic. [[User:Kelson|Kelson]] 12:11, 26 July 2011 (CEST)
* Add a link in content... as content should be reader agnostic. [[User:Kelson|Kelson]] 12:11, 26 July 2011 (CEST)
== Open questions ==
* Open feedback (like on mozilla) vs questionnaire?


== See also ==
== See also ==
* [http://sourceforge.net/mailarchive/message.php?msg_id=27686926 ML discussion]
* [http://sourceforge.net/mailarchive/message.php?msg_id=27686926 ML discussion]
* [[KPI]]
* [[KPI]]

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