Difference between revisions of "Talk:WMF UX Improvement Effort"

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== pre-beta1 testing ==
=Call for Feedback=
* installing pre-beta1 over alpha8 seems to empeach further indexing process (reported by Tomasz)
Please give us feedback on Kiwix! There are multiple ways to contribute feedback, depending on your preferences:
* <s>bad rand 0-20 if less than 20 results available (reported by Tomasz)</s> Fixed [[User:Kelson|Kelson]] 21:10, 30 March 2011 (UTC)
# Right here on the talk page below (set up a [[Special:UserLogin| user account]], go to the section of this page with your operating system, click "edit", and add your comments!)
* bold search keywords in the snippets (reported by Tomasz)
# Go to [http://sourceforge.net/tracker/?func=add&group_id=175508&atid=873515 Kiwix bug page on Sourceforge] and file a bug
* implementing crtl+g (command+ on OSX) for search next in search in place (reported by Tomasz)
# Email feedback@kiwix.org with notes (positive or negative!)
* searching should be able to match to titles which differ only in case (reported by Kaldari)


=== pre-beta1 testing by Nikhil Sheth on Windows 7 OS ===
Thanks for your help in improving this product!


Conditions: Windows 7, Was using Kiwix + Wikipedia For Schools portable till now, have previously opened and indexed wikipedia en,hi,gu,mr in this and moved the profile folder to another drive. (see http://nikhilsheth.blogspot.com/2011/02/changing-profileindex-location-for.html for details). Downloaded and unzipped http://tmp.kiwix.org/tmp/kiwix-0.9-pre-beta1-win.zip and ran /kiwix/kiwix.exe (autorunner working good, but I haven't checked the installer.)
= beta2 =


Searching: on typing a word and pressing Enter, instead of sidebar we now have a web-search-like results page.
==General==
* <s>It would be great if users who wanted to give feedback could either edit it here OR send a mail. Perhaps kiwix-feedback@ ? [[User:Tomasz|Tomasz]] 04:06, 18 August 2011 (CEST)</s>


1. Under each link I only get "0 KB (0 words)" instead of any useful data, maybe because this is still using the old index created by the last version, but I advise someone check it out.
: <s>I have created feedback@kiwix.org pointing to ML kiwix-feedback@lists.sourceforge.net (private) where you, Jessie and me are there as reader. [[User:Kelson|Kelson]] 21:24, 18 August 2011 (CEST)</s>


2. There are 20 search results per page. I feel this may hinder seeing result 21 onwards. What basis is used to order the search results - is it first-hit-first-serve or is there a ranking method? I know it can't be as efficient as a google ranking, so wondering if we might be hindering searching through the articles by limiting results.
* <s>Highlight the content manager on first load. Have a giant arrow similar to drop box install that shows where it is. [[User:Tomasz|Tomasz]] 21:47, 23 August 2011 (CEST)</s>


3. For some reason I miss the search sidebar. I would previously find an exact article and go to it, but also have a list at the side where I could see suggestions for something related. Eg: Physics. I could then browse from one to another with a click. Now I'm directly taken to an article if I click on the auto-suggest option, and directly taken to search if I press enter or press the search button. I have to go back to search if I want to go to another article instead of just clicking on the side. So I feel like we've gone from more options to less options.
:<s> Fully agree, at least if the user is online... but do you have a screenshot of dropbox install? I do not use such things... [[User:Kelson|Kelson]] 21:53, 23 August 2011 (CEST)</s>


4. In English version, the tooltip for the Search in Page button is still only "Search" and it can be misleading, users might press this button at the near left of the search bar instead of the one at the far right which they should if they're searching for an article.
::: <s>Implemented, if no local content detected, load the content manager instead of the help page (first start use case). [[User:Kelson|Kelson]] 08:43, 25 August 2011 (CEST)</s>
== Windows ==


5. Top menu > Tools > integrity check : clicking on it froze my Kiwix and I had to terminate it!
== Linux ==
* When I select "Report a Bug" from the "Help" menu, it opens a "Launch Application" box and tells me to "Choose an Application." However, when I try to "Chose," it won't allow me to search for any sort of application! This may be a problem with Linux, but I think it might be a bug in reporting a bug!... (note: same is true for "Request Feature") [[User:Jwild|Jwild]] 20:54, 1 September 2011 (CEST)
: This is not a bug, but the current solution is really not handful. You need to go to /usr/bin/ to find the firefox binary (for example). This problem occurs also by opening an external link in an article. This seems to be a GNU/Linux specific problem and is already tracked with this [https://sourceforge.net/tracker/?func=detail&aid=3376639&group_id=175508&atid=873518 feature request]. [[User:Kelson|Kelson]] 20:58, 1 September 2011 (CEST)


: The problem is that the check process needs a lot of time... So if you wait you will get the result and be able to use Kiwix afterward like always. [[User:Kelson|Kelson]] 12:20, 1 April 2011 (UTC)
* In the Content Library, is the reported article count correct? For example, one collection I made myself with 16 articles, says "(17 articles)" in the file's description in "My Library." More drastically (and actually, why I first noticed it), The Wikipedia 0.8 collection proclaims itself to have "45.000 best articles...", yet it says "(139.462 articles)"! Is there a way to check that?  [[User:Jwild|Jwild]] 20:34, 1 September 2011 (CEST)
: This is wrong and right! Redirects are included (and I think it shouldn't. See [https://sourceforge.net/tracker/?func=detail&aid=3396763&group_id=175508&atid=873515 this bug report] [[User:Kelson|Kelson]] 20:50, 1 September 2011 (CEST)


6. Major bug : Search results are 20 per page and there are links to 10 pages. We cannot go beyond the 200th search result even when it states there are over 200 results! Plus, when it crosses 1000 results, a decimal point instead of the (in English) regular comma is used, as if the total is a decimal fraction.  
*<s> In Library in the library sections "My Library" and "Get New Files", neither the down or up arrow keyboard strokes work to navigate. This would certainly make it more user-friendly! [[User:Jwild|Jwild]] 20:34, 1 September 2011 (CEST)</s>
example: Top line on page 10 of search:galaxy :  
: <s>100% agree, see [https://sourceforge.net/tracker/?func=detail&aid=3389511&group_id=175508&atid=873518 this feature request] [[User:Kelson|Kelson]] 20:50, 1 September 2011 (CEST)</s>
"Results 180-200 of 1.103 for galaxy"
:: <s>Implemented [[User:Kelson|Kelson]] 22:16, 3 September 2011 (CEST) </s>


7. We have to calculate from the top line to guess which search page we're on. Eg: Results 120-140 .. means I'm on page7. There is no information of page number, no next page / previous page link so if I came back here after seeing an article, it's a bit harder to guess which was the last or the next page I want to go to.
* Files that have been deleted on disk still show up in content manager. Perhaps we can grey these out or remove them all together?
: Yes... interesting. Have to think about that. [[User:Kelson|Kelson]] 14:27, 19 August 2011 (CEST)


8. Zoom In shortcut key Ctrl+ '+' doesn't work here. Zoom Out Ctrl+ '-' and original zoom Ctrl+ 0 works.
* remove them all together would be great!! [[User:Jwild|Jwild]] 03:54, 18 August 2011 (CEST)
: Hmm... not really enthusiastic about that feature request. Sounds dangerous, I do not really see the use case and do not know how to integrate it correctly in the user interface. Have to think more... [[User:Kelson|Kelson]] 14:27, 19 August 2011 (CEST)
t)
*<s> for pages with italicized titles, the tab titles render strangely (for example, ''The Lion King'' = "<i> The Lion King</i>") [[User:Jwild|Jwild]] 03:54, 18 August 2011 (CEST)</s>
:<s>I can not reproduce the problem, here is the issue. What is the file you use exactly? Here is was I get : http://tmp.kiwix.org/tmp/screenshot_italic_title_issue.png [[User:Kelson|Kelson]] 21:52, 18 August 2011 (CEST)</s>
::<s>I added a note to the [https://sourceforge.net/tracker/?func=detail&aid=3392172&group_id=175508&atid=873515 sourceforge bug] that I filed awhile ago which contains the picture and the information. I am using Kiwix 0.9 beta 2 with th en wikipedia 0.8. [[User:Jwild|Jwild]] 03:03, 19 August 2011 (CEST)</s>
:::<s>I understand now. The problem is that you use a dev. version of the WP1 0.8 ZIM. This bug was already fixed many months ago and is in the ZIM builder script, not in Kiwix. [[User:Kelson|Kelson]] 08:00, 19 August 2011 (CEST)</s>


9. If we're searching using capital letters, then the auto-suggest doesn't function. Also if a character in the target article has an uppercase char somewhere after the first, then putting it in lowercase also removes the auto-suggest. But then the main search is completely case insensitive.
* <s>Is it possible to add the keyboard shortcuts to close tabs (CTRL+W) and navigate between tabs (CTRL+Page Up or CTRL+Page Down)? [[User:Jwild|Jwild]] 03:54, 18 August 2011 (CEST)</s>
Eg: typing "taj mahal" shows Taj Mahal in the auto-suggest right till the space, but as soon as I type m it disappears.
:<s>I can also not reproduce that problem, CTRL+w (close current tab) and CTRL+W (close all tabs) were implemented in beta2 and work for me. Il will implement the other shortcuts. [[User:Kelson|Kelson]] 21:57, 18 August 2011 (CEST)</s>
::<s>ok, I went through and tested and re-tested...it closes sometimes but not consistently (nor often). For example, if I have 3 tabs open and press CTRL+W (close all tabs), it asks if I want to do that. If I press "No", then I cannot use "CTRL+W" again if those same 3 tabs are open (if I open a 4th, then it will register that request again). For the CTRL+w: if I open three tabs in a row, then move back to one of the previous tabs (1st or 2nd), I cannot use the shortcut on any tab.[[User:Jwild|Jwild]] 03:03, 19 August 2011 (CEST)</s>
:::<s>Thx for the explanation. Problem understood. Will be fixed. 14:22, 19 August 2011 (CEST)</s>
::::<s>Everyting fixed and implemented :) [[User:Kelson|Kelson]] 21:21, 19 August 2011 (CEST)</s>


10. On entering two words and searching, it returns results that will have one or both the words. Searching for 'angelina humanist' - either without or with the single quotes - returns results that have one word or the other or both. But use double quotes and you get AND results - only pages that have both the words. This is good so far. But what do you do if you want to search for a phrase with exact order of words?
* <s>Start a content manager download. Then go to "My library" and delete a file. You'll notice that your download has stopped. We should keep downloading it in the background regardless of what i'm doing. [[User:Tomasz|Tomasz]] 19:22, 18 August 2011 (CEST)</s>
Eg: A search for a line from the Ulysses poem "Of all the western stars, until I die" (using double quotes) Does not return the Ulysses (poem) article in the first page.
:<s>Visual artefact. Will fix the bug [[User:Kelson|Kelson]] 14:22, 19 August 2011 (CEST)</s>
::<s> Fixed [[User:Kelson|Kelson]] 16:14, 18 September 2011 (CEST) </s>


11. It may be nice if the text typed in the search bar stayed there instead of being wiped out, if in case we want to go back up and tweak it. Like, in Firefox, what I've typed in search bar stays there.
===praise===
* Great that I have the option of closing any of the tabs that I have open (was not the case in Beta1)! [[User:Jwild|Jwild]] 03:54, 18 August 2011 (CEST)
* Love the new images showing up in the "Get New Files" library [[User:Jwild|Jwild]] 03:54, 18 August 2011 (CEST)


12. This is just an extreme test : for zero results, with sample search string 'rtgrtrt', should there be a message saying "no results found for rtgrtrt" , or should it just give a popup (no, too jarring!) or something and not browse away from the article we are currently reading? Right now it shows a blank search results page with the line "Results 0-20 of 0 for rtgrtrt".
== OSX ==


13. Pressing Escape key when typing in search bar is currently the same as pressing Enter. Previously with Search bar being used this was harmless, but now it takes us away from our current page. We might want to cancel our search instead of going ahead with it.
* <s>hen a download finishes a window pops up that says "Download finished" .. followed by a second line of text saying the exact same thing.</s>
: <s>Fixed [[User:Kelson|Kelson]] 16:24, 18 September 2011 (CEST) </s>
* Opening an openZim file after Kiwix is already running causes a second window to load. The second window looks great and its content manager is correct. But the primary window does not have the newly opened collection leading to confusion.
: Yes, I think everything should run only in a Window... but I have had a look, this is not so trivial to implement. [[User:Kelson|Kelson]] 18:20, 16 September 2011 (CEST)
* Logoes or figures do not show up for some libraries in the library content manager.
: These are old content without the newly mandatory metadata... they will be slowly replaced with new content (with icon). [[User:Kelson|Kelson]] 14:20, 19 August 2011 (CEST)
* Tab buttons can be made the same as in Firefox 5 or 6, which looks much better.
: Yes, we still have to improve the UI design. [[User:Kelson|Kelson]] 14:20, 19 August 2011 (CEST)


14. Quite a large amount of screen real estate being wasted in search results. Could we render it in a table of 2 columns instead? Then maybe more search results per page can be accommodated.
= Archives =
 
* [[/01-02-2011_01-01-06-2011|Season 1: Feb. to Jun. 2011]]
: Ryan, is that a good idea? Should I simply show the 20 results in 2 columns? What think the other testers? [[User:Kelson|Kelson]] 12:22, 1 April 2011 (UTC)
::I don't really think this is a big issue. Typically the user will find what they are looking for within the first 10 search results. I'm reluctant to do a multi-column layout since this may be confusing to some people. In my opinion, we should stick as closely as possible to the Google style of results since this is the most commonly used search interface that most people will be familiar with. [[User:Kaldari|Kaldari]] 21:35, 1 April 2011 (UTC)
 
Not all of these are serious bugs and some are just quirks, but I thought I better be exhaustive in reporting. But I feel no.6 needs urgent attention. Regards, [[User:Nikhilsheth|Nikhilsheth]] 11:27, 1 April 2011 (UTC)

Latest revision as of 14:24, 18 September 2011

Call for Feedback

Please give us feedback on Kiwix! There are multiple ways to contribute feedback, depending on your preferences:

  1. Right here on the talk page below (set up a user account, go to the section of this page with your operating system, click "edit", and add your comments!)
  2. Go to Kiwix bug page on Sourceforge and file a bug
  3. Email feedback@kiwix.org with notes (positive or negative!)

Thanks for your help in improving this product!

beta2

General

  • It would be great if users who wanted to give feedback could either edit it here OR send a mail. Perhaps kiwix-feedback@ ? Tomasz 04:06, 18 August 2011 (CEST)
I have created feedback@kiwix.org pointing to ML kiwix-feedback@lists.sourceforge.net (private) where you, Jessie and me are there as reader. Kelson 21:24, 18 August 2011 (CEST)
  • Highlight the content manager on first load. Have a giant arrow similar to drop box install that shows where it is. Tomasz 21:47, 23 August 2011 (CEST)
Fully agree, at least if the user is online... but do you have a screenshot of dropbox install? I do not use such things... Kelson 21:53, 23 August 2011 (CEST)
Implemented, if no local content detected, load the content manager instead of the help page (first start use case). Kelson 08:43, 25 August 2011 (CEST)

Windows

Linux

  • When I select "Report a Bug" from the "Help" menu, it opens a "Launch Application" box and tells me to "Choose an Application." However, when I try to "Chose," it won't allow me to search for any sort of application! This may be a problem with Linux, but I think it might be a bug in reporting a bug!... (note: same is true for "Request Feature") Jwild 20:54, 1 September 2011 (CEST)
This is not a bug, but the current solution is really not handful. You need to go to /usr/bin/ to find the firefox binary (for example). This problem occurs also by opening an external link in an article. This seems to be a GNU/Linux specific problem and is already tracked with this feature request. Kelson 20:58, 1 September 2011 (CEST)
  • In the Content Library, is the reported article count correct? For example, one collection I made myself with 16 articles, says "(17 articles)" in the file's description in "My Library." More drastically (and actually, why I first noticed it), The Wikipedia 0.8 collection proclaims itself to have "45.000 best articles...", yet it says "(139.462 articles)"! Is there a way to check that? Jwild 20:34, 1 September 2011 (CEST)
This is wrong and right! Redirects are included (and I think it shouldn't. See this bug report Kelson 20:50, 1 September 2011 (CEST)
  • In Library in the library sections "My Library" and "Get New Files", neither the down or up arrow keyboard strokes work to navigate. This would certainly make it more user-friendly! Jwild 20:34, 1 September 2011 (CEST)
100% agree, see this feature request Kelson 20:50, 1 September 2011 (CEST)
Implemented Kelson 22:16, 3 September 2011 (CEST)
  • Files that have been deleted on disk still show up in content manager. Perhaps we can grey these out or remove them all together?
Yes... interesting. Have to think about that. Kelson 14:27, 19 August 2011 (CEST)
  • remove them all together would be great!! Jwild 03:54, 18 August 2011 (CEST)
Hmm... not really enthusiastic about that feature request. Sounds dangerous, I do not really see the use case and do not know how to integrate it correctly in the user interface. Have to think more... Kelson 14:27, 19 August 2011 (CEST)

t)

  • for pages with italicized titles, the tab titles render strangely (for example, The Lion King = " The Lion King") Jwild 03:54, 18 August 2011 (CEST)
I can not reproduce the problem, here is the issue. What is the file you use exactly? Here is was I get : http://tmp.kiwix.org/tmp/screenshot_italic_title_issue.png Kelson 21:52, 18 August 2011 (CEST)
I added a note to the sourceforge bug that I filed awhile ago which contains the picture and the information. I am using Kiwix 0.9 beta 2 with th en wikipedia 0.8. Jwild 03:03, 19 August 2011 (CEST)
I understand now. The problem is that you use a dev. version of the WP1 0.8 ZIM. This bug was already fixed many months ago and is in the ZIM builder script, not in Kiwix. Kelson 08:00, 19 August 2011 (CEST)
  • Is it possible to add the keyboard shortcuts to close tabs (CTRL+W) and navigate between tabs (CTRL+Page Up or CTRL+Page Down)? Jwild 03:54, 18 August 2011 (CEST)
I can also not reproduce that problem, CTRL+w (close current tab) and CTRL+W (close all tabs) were implemented in beta2 and work for me. Il will implement the other shortcuts. Kelson 21:57, 18 August 2011 (CEST)
ok, I went through and tested and re-tested...it closes sometimes but not consistently (nor often). For example, if I have 3 tabs open and press CTRL+W (close all tabs), it asks if I want to do that. If I press "No", then I cannot use "CTRL+W" again if those same 3 tabs are open (if I open a 4th, then it will register that request again). For the CTRL+w: if I open three tabs in a row, then move back to one of the previous tabs (1st or 2nd), I cannot use the shortcut on any tab.Jwild 03:03, 19 August 2011 (CEST)
Thx for the explanation. Problem understood. Will be fixed. 14:22, 19 August 2011 (CEST)
Everyting fixed and implemented :) Kelson 21:21, 19 August 2011 (CEST)
  • Start a content manager download. Then go to "My library" and delete a file. You'll notice that your download has stopped. We should keep downloading it in the background regardless of what i'm doing. Tomasz 19:22, 18 August 2011 (CEST)
Visual artefact. Will fix the bug Kelson 14:22, 19 August 2011 (CEST)
Fixed Kelson 16:14, 18 September 2011 (CEST)

praise

  • Great that I have the option of closing any of the tabs that I have open (was not the case in Beta1)! Jwild 03:54, 18 August 2011 (CEST)
  • Love the new images showing up in the "Get New Files" library Jwild 03:54, 18 August 2011 (CEST)

OSX

  • hen a download finishes a window pops up that says "Download finished" .. followed by a second line of text saying the exact same thing.
Fixed Kelson 16:24, 18 September 2011 (CEST)
  • Opening an openZim file after Kiwix is already running causes a second window to load. The second window looks great and its content manager is correct. But the primary window does not have the newly opened collection leading to confusion.
Yes, I think everything should run only in a Window... but I have had a look, this is not so trivial to implement. Kelson 18:20, 16 September 2011 (CEST)
  • Logoes or figures do not show up for some libraries in the library content manager.
These are old content without the newly mandatory metadata... they will be slowly replaced with new content (with icon). Kelson 14:20, 19 August 2011 (CEST)
  • Tab buttons can be made the same as in Firefox 5 or 6, which looks much better.
Yes, we still have to improve the UI design. Kelson 14:20, 19 August 2011 (CEST)

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